Terms of Service
Last updated: September 16, 2026
These Terms of Service ("Terms") govern your use of bothwaysrealty.com and the listing services provided by RNN Realty P.C., a California corporation doing business as Both Ways Realty, California DRE license #02322110 ("Both Ways," "we," "us"). Daniel A. Filatov is a licensed California salesperson, DRE #02188689. By creating an account, submitting a property, or purchasing a plan, you agree to these Terms.
1. Who may use this service
You must be at least 18 years old and be the legal owner of the property you submit, or be lawfully authorized to act for the owner (for example, as trustee, officer or member of an owning entity, attorney-in-fact under a valid power of attorney, or a property manager with written authority). You must provide accurate, current and complete information.
2. Accounts
An account is required to submit a property or to pay for a plan. You are responsible for your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
3. MLS placement services
3.1 Limited-service, "Entry Only" representation
Our flat-fee plans (MLS Essential, MLS Guided, Rental Essential, Rental Guided) are MLS-placement-only representation with limited services, commonly called "Entry Only." We input and maintain your listing in the applicable Multiple Listing Service and forward inquiries to you. Except where a plan expressly includes it, we do not conduct showings, negotiate on your behalf, or manage your transaction. Selecting a limited-service plan does not remove obligations imposed on you or on us by California law.
3.2 MLS rules and accuracy
Your listing is subject to the rules, policies and fee schedules of the applicable MLS and of any association of REALTORS®, which may change. You are solely responsible for the accuracy and completeness of all listing content you submit, including price, square footage, bedroom and bathroom counts, lot size, year built, permits, zoning, HOA information and disclosures. MLS rules require accurate data; inaccurate submissions may result in fines levied against the listing broker, and you agree to reimburse us for any MLS fine or penalty caused by information you supplied. We may correct, edit or decline to publish content that we believe violates MLS rules or applicable law.
3.3 Identity and ownership verification (required)
No listing is published until ownership and identity verification is complete. This protects against listing and deed fraud and reflects California Department of Real Estate guidance and MLS requirements. Verification may include: examination of a current government-issued photo ID; matching the signer's name to the deed or property-tax record; a recent property-tax or utility bill; a live video identification call where you are signing remotely; and, where an entity, trust, power of attorney, property manager or attorney signs, documents establishing that party's authority. We may decline or withdraw any listing if verification cannot be completed to our satisfaction, and we may retain a verification record as required by our broker's policy and applicable law.
3.4 Listing term
Listing terms are stated on the plan you purchase (for example, six months for sale plans; 60 or 90 days for rental plans). The term begins on the date your listing goes live on the MLS, not the date of purchase or submission. A written listing or representation agreement, executed by all owners of record, is required before publication.
3.5 Changes and updates
Plans described as including unlimited routine changes cover ordinary price, status, open-house and photo-order updates, subject to fair use. Requests that amount to a re-write of the listing, bulk re-entry, or repeated same-day batches may be queued or quoted separately.
3.6 Syndication
Listings are distributed to the MLS and, where the MLS and its participants permit, to third-party portals. We do not control third-party portals and cannot guarantee that any particular portal will display your listing, how it will be displayed, or for how long.
3.7 Photographs and content licence
You represent that you own or have the right to use every photograph, floor plan, video and description you upload, and you grant Both Ways and the applicable MLS a non-exclusive licence to reproduce, display, distribute and syndicate that content for the purpose of marketing your property. You are responsible for third-party photographer licences.
3.8 Inquiries and correspondence
On limited-service plans, prospect inquiries are forwarded to you by email and you correspond with prospects, buyers, tenants and their agents directly. On broker-managed plans (Contract to Close, Exclusive Listing, Full Lease Placement), we handle the corresponding activities described for that plan.
3.9 Compensation to buyer, tenant or cooperating agents
Compensation offered to a buyer's, tenant's or cooperating agent is negotiable, is not set by us, and is not communicated through the MLS. Any such compensation is agreed separately in writing and may be addressed off-MLS where permitted. Listing-side fees under our flat-fee plans are as stated at purchase; MLS-only plans carry no listing-side percentage due at closing.
3.10 Withdrawal and cancellation
You may request withdrawal of your listing at any time; MLS status changes are subject to MLS rules and processing time. Fees are refundable before your listing is submitted to the MLS and non-refundable once submitted. Cancellation does not relieve either party of obligations already accrued, including any compensation earned under an executed representation agreement.
4. Plans, fees and payment
Prices are shown on the site and are charged in U.S. dollars at purchase. Card payments are processed by Square; card details are captured and tokenized by Square and are never stored on our servers.
- Flat-fee plans are paid in full at submission. A listing submitted without completed payment is held as an unpaid draft and is not reviewed, verified or placed on the MLS.
- Contract to Close requires a 20% retainer charged at purchase; the remaining balance is due at closing. The retainer is earned upon engagement and is non-refundable once work begins.
- Exclusive Listing (1.5%) requires no upfront card payment. Commission is earned and paid from escrow at closing, in accordance with an executed exclusive listing agreement, and a stated minimum may apply.
- Full Lease Placement is due only after a tenant is placed, subject to a stated minimum.
- Photography, lockbox, sign installation, MLS or association fees, screening charges and other third-party costs are separate and are disclosed when applicable.
5. Your responsibilities
- Provide accurate listing data and all legally required disclosures on time.
- Comply with federal, state and local Fair Housing law in all content, screening criteria and communications. Discriminatory listing language or screening practices are prohibited and may result in immediate withdrawal of your listing.
- Comply with California and local rules affecting rentals, including those governing screening criteria, application fees, security deposits, rent advertising and required disclosures.
- Respond to prospects and cooperate with reasonable requests needed to maintain your listing.
6. No guarantee of result
We do not guarantee that your property will sell or lease, that it will sell or lease at any particular price or within any time frame, or that any specific level of interest will result. Nothing on this site is a promise of outcome.
7. Not legal, tax or appraisal advice
Information we provide is real estate brokerage assistance only. It is not legal, tax, accounting or appraisal advice. Consult a qualified professional for those matters. Comparable-market reviews are opinions of value and are not appraisals.
8. Limitation of liability
To the maximum extent permitted by law, Both Ways is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost opportunity. Our total aggregate liability arising out of or relating to the services is limited to the amount of fees you paid to us for the plan giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability arising from a licensee's statutory duties.
9. Indemnity
You agree to indemnify and hold harmless Both Ways, RNN Realty P.C. and its licensees from claims, damages, fines (including MLS fines) and reasonable costs arising from information you supplied, content you uploaded, your failure to make required disclosures, your violation of Fair Housing or other law, or your lack of authority to list the property.
10. Acceptable use
You may not submit a property you do not own or lack authority to list, impersonate any person, submit false or fraudulent documents, scrape or copy MLS data from this site, or interfere with the operation or security of the site. We may suspend or terminate an account for any of these reasons.
11. Changes to these Terms
We may update these Terms. Material changes will be posted here with a new "last updated" date. Continued use after a change constitutes acceptance. The Terms in effect at the time of your purchase govern that purchase.
12. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Venue for any dispute lies in Los Angeles County, California. Any arbitration or dispute-resolution provision contained in a signed listing or representation agreement governs disputes arising under that agreement.
13. Contact
RNN Realty P.C. dba Both Ways Realty — Los Angeles, California
Phone: 424 234 9493
Enquiries: contact form
California DRE #02322110 (corporation) · DRE #02188689 (salesperson, Daniel A. Filatov)
These Terms are provided for your review and are not legal advice. Both Ways recommends review by qualified California counsel and by the responsible broker before publication or reliance.